By Colin Van Ostern
Published: October 11, 2018
Every day, New Hampshire competes with our neighbors for new businesses, new jobs, and new advance — and every day, our entrepreneurs cascade their affection and body into new ventures. As the aboriginal stop for every new business registering with the state, the Secretary of State’s appointment could be our aboriginal adventitious to advice these job creators along. But today, the appointment is afterpiece to the “rotary buzz era” than the “smartphone era” in the operation of too abounding authoritative tasks.
It’s time to advance chump casework and save money for both businesses and taxpayers akin by modernizing operations in the Secretary of State’s office, including:
1. Make new business conception easier by analogous new registrations beyond accompaniment agencies. Today, a archetypal new business charge book abstracted paperwork and access altered ID numbers from abundant accompaniment agencies: first, the Secretary of State, again additionally with the Department of Employment Aegis and generally the Department of Revenue Administration and (depending on the business) the Departments of Labor or Environmental Services. Accomplished attempts to alike “one-stop” arcade for new business accept gotten bogged bottomward in the SoS office, in allotment because it refuses to allotment IT casework with added agencies. New administration can bigger serve our entrepreneurs.
2. Time for a new website. We’ve all gotten absent in the accepted Secretary of Accompaniment website, which generally adds added abashing than clarity. In the accomplished anniversary alone, I’ve heard from a baby agent who pays a law close to handle accepted tasks like filing anniversary letters because of his culminated annoyance with the website, and addition who says it generally takes two to three attempts to abide anniversary anatomy bare for his baby convenance afore it processes correctly. Online business affairs were launched years ago, but assorted authoritative affairs are still listed as “coming soon” online today; too abounding processes acquaintance apathetic amount times during aerial traffic; the online attack accounts arrangement is unsecured; and a adaptable app appear in October 2014 for business casework is still not accessible four years later. It’s time for a abounding check with mobile-friendly, acknowledging design; with a bright armpit architectonics that makes faculty to users; and with automatic workflows and calmly barefaced language.
3. Accommodate an alternative agenda of notaries to facilitate business transactions. Abounding accompaniment laws crave a transaction to be certified by a Notary Public. Notaries annals with the Secretary of State, which could calmly acquiesce Notaries to opt-in to a accessible agenda to bigger facilitate business affairs in New Hampshire.
4. Acquiesce agenda accord back time is pressing. Volunteer legislators and boondocks clerks charge generally mail or fax advice to the office, or delay to accept it by mail — alike back deadlines are approaching and aegis is not an issue. It’s time to accept rules acceptance email, phone, and agenda correspondence, with cardboard advancement as needed,
5. Strengthen Certificates of Good Standing and cut fees with defended agenda technology. Certificates of Good Standing currently abide of a concrete allotment of cardboard or an emailed PDF. Blockchain-powered defended agenda Certificates can accommodate added portability, shareability, and buying for users, and can be anchored with cessation dates and instant, defended online analysis to cut the accepted fees on New Hampshire businesses.
6. Streamline the arrangement action for New Hampshire businesses and nonprofits that do business with accompaniment agencies. Hundreds of New Hampshire baby businesses and nonprofits do business with the accompaniment through a slow, paper-based application action which generally turns off aggressive bounded bidders because of the authority and paperwork. It’s 2018 and we can do better.
7. Accommodate accessible metrics for new business conception and chump service. The Secretary of State’s appointment should accommodate statistics annually on the cardinal of new businesses created in New Hampshire – as able-bodied as the boilerplate delay time and cardinal of attempts for key functions like barter name registration, new registration, anniversary reports, and more. Bright goals and accessible accountability are analytical capacity for bigger performance.
There are aggressive agents in the Appointment of the Secretary of Accompaniment and they are committed to confined the bodies of New Hampshire. It’s time we abutment them with the avant-garde tools, training and administration that consumers apprehend in 2018.
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